CASE STUDY<\/span><\/b><\/h1><\/div><\/div><\/div>Nationwide Managed Document Infrastructure<\/span>
Critical Public Services<\/strong><\/h2><\/div>Active implemented one of the largest Managed Print Services projects in Greece for e-EFKA, providing centrally managed document infrastructure with nationwide coverage, real-time monitoring and strict SLA support.<\/p>\n<\/div>
![\"EFKA](\"https:\/\/www.active.gr\/wp-content\/uploads\/2026\/05\/e-efka-logo.webp\" "\\"e-efka")
<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>THE CHALLENGE<\/strong><\/h2><\/div>As the largest insurance organization in the country, e-EFKA requires a reliable and secure printing and document management environment, with full coverage throughout the country and strict compliance with SLAs.<\/p>\n<\/div>
- <\/i><\/span>\n
Kyocera Hardware<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
KFS Monitoring<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
cloud services<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Managed Services<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
predictive maintenance<\/p>\n<\/div><\/li><\/ul>
![\"Kyocera](\"https:\/\/www.active.gr\/wp-content\/uploads\/2026\/05\/kyocera-logo-white.webp\" "\\"kyocera-logo-white\\"")
<\/span><\/div><\/div><\/div><\/div><\/div>THE SOLUTION<\/strong><\/h6><\/div>Active implemented an integrated Managed Print Services (MPS) solution with centralized management of MFP A3 devices and nationwide support through a centralized help desk. Through the KFS platform, real-time monitoring, reports and automated alerts are provided for continuous monitoring of the infrastructure. <\/p>\n<\/div>
![\"Public](\"https:\/\/www.active.gr\/wp-content\/uploads\/2026\/05\/efka-banner-soluti.webp\" "\\"efka-banner-soluti\\"")
<\/span><\/div>At the same time, automated consumables and predictive maintenance procedures were implemented for maximum availability and minimization of failures. The infrastructure was designed with high security standards, without direct access of the devices to the open internet. <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Key Facts<\/strong><\/h4><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/i>\u20ac12.9 million.
<\/strong><\/h5><\/div><\/div><\/div>Total budget<\/p>\n<\/div><\/div><\/div>
<\/i>2.000 points<\/strong><\/h5><\/div><\/div><\/div>Nationwide coverage<\/p>\n<\/div><\/div><\/div>
<\/i>2,187 MFP’s<\/strong><\/h5><\/div><\/div><\/div>Printing, scanning, copying<\/p>\n<\/div><\/div><\/div>
<\/i>KFS<\/strong><\/h5><\/div><\/div><\/div>Cloud support & monitoring<\/p>\n<\/div><\/div><\/div>
<\/i>89 days<\/strong><\/h5><\/div><\/div><\/div>Installation time<\/p>\n<\/div><\/div><\/div>
<\/i>10 members<\/strong><\/h5><\/div><\/div><\/div>of the project management team<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
The operational impact<\/b><\/h4><\/div><\/div><\/div><\/i>Foreseeable operating costs<\/strong><\/h5><\/div><\/div><\/div>Full control and transparency throughout the network<\/p>\n<\/div><\/div><\/div>
<\/i>High availability<\/strong><\/h5><\/div><\/div><\/div>Continuous operation and immediate response<\/p>\n<\/div><\/div><\/div>
<\/i>Enhancing productivity<\/strong><\/h5><\/div><\/div><\/div>Reliable equipment and fewer interruptions<\/p>\n<\/div><\/div><\/div>
<\/i>Central visibility<\/strong><\/h5><\/div><\/div><\/div>Real-time data and analytical reports<\/p>\n<\/div><\/div><\/div>
<\/i>Safety & Compliance<\/strong><\/h5><\/div><\/div><\/div>High level of cyber security and data protection<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
![\"Public](\"https:\/\/www.active.gr\/wp-content\/uploads\/2026\/05\/Building-connected.webp\" "\\"Building")
<\/span><\/div><\/div><\/div>ABOUT THE PROJECT<\/strong><\/h2><\/div>Enterprise MPS Infrastructure for Nationwide Public Services<\/h4><\/div>We are building infrastructure that supports society and enhances the efficiency of the public sector.<\/p>\n<\/div>
Talk to an expert<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Nationwide Managed Document Infrastructure<\/span>
Critical Public Services<\/strong><\/h2><\/div>Active implemented one of the largest Managed Print Services projects in Greece for e-EFKA, providing centrally managed document infrastructure with nationwide coverage, real-time monitoring and strict SLA support.<\/p>\n<\/div>
<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>THE CHALLENGE<\/strong><\/h2><\/div>As the largest insurance organization in the country, e-EFKA requires a reliable and secure printing and document management environment, with full coverage throughout the country and strict compliance with SLAs.<\/p>\n<\/div>
- <\/i><\/span>\n
Kyocera Hardware<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
KFS Monitoring<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
cloud services<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Managed Services<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
predictive maintenance<\/p>\n<\/div><\/li><\/ul>
<\/span><\/div><\/div><\/div><\/div><\/div>THE SOLUTION<\/strong><\/h6><\/div>Active implemented an integrated Managed Print Services (MPS) solution with centralized management of MFP A3 devices and nationwide support through a centralized help desk. Through the KFS platform, real-time monitoring, reports and automated alerts are provided for continuous monitoring of the infrastructure. <\/p>\n<\/div>
<\/span><\/div>At the same time, automated consumables and predictive maintenance procedures were implemented for maximum availability and minimization of failures. The infrastructure was designed with high security standards, without direct access of the devices to the open internet. <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Key Facts<\/strong><\/h4><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/i>\u20ac12.9 million.
<\/strong><\/h5><\/div><\/div><\/div>Total budget<\/p>\n<\/div><\/div><\/div>
<\/i>2.000 points<\/strong><\/h5><\/div><\/div><\/div>Nationwide coverage<\/p>\n<\/div><\/div><\/div>
<\/i>2,187 MFP’s<\/strong><\/h5><\/div><\/div><\/div>Printing, scanning, copying<\/p>\n<\/div><\/div><\/div>
<\/i>KFS<\/strong><\/h5><\/div><\/div><\/div>Cloud support & monitoring<\/p>\n<\/div><\/div><\/div>
<\/i>89 days<\/strong><\/h5><\/div><\/div><\/div>Installation time<\/p>\n<\/div><\/div><\/div>
<\/i>10 members<\/strong><\/h5><\/div><\/div><\/div>of the project management team<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
The operational impact<\/b><\/h4><\/div><\/div><\/div><\/i>Foreseeable operating costs<\/strong><\/h5><\/div><\/div><\/div>Full control and transparency throughout the network<\/p>\n<\/div><\/div><\/div>
<\/i>High availability<\/strong><\/h5><\/div><\/div><\/div>Continuous operation and immediate response<\/p>\n<\/div><\/div><\/div>
<\/i>Enhancing productivity<\/strong><\/h5><\/div><\/div><\/div>Reliable equipment and fewer interruptions<\/p>\n<\/div><\/div><\/div>
<\/i>Central visibility<\/strong><\/h5><\/div><\/div><\/div>Real-time data and analytical reports<\/p>\n<\/div><\/div><\/div>
<\/i>Safety & Compliance<\/strong><\/h5><\/div><\/div><\/div>High level of cyber security and data protection<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>ABOUT THE PROJECT<\/strong><\/h2><\/div>Enterprise MPS Infrastructure for Nationwide Public Services<\/h4><\/div>We are building infrastructure that supports society and enhances the efficiency of the public sector.<\/p>\n<\/div>
Talk to an expert<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Active implemented one of the largest Managed Print Services projects in Greece for e-EFKA, providing centrally managed document infrastructure with nationwide coverage, real-time monitoring and strict SLA support.<\/p>\n<\/div>
<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>THE CHALLENGE<\/strong><\/h2><\/div>As the largest insurance organization in the country, e-EFKA requires a reliable and secure printing and document management environment, with full coverage throughout the country and strict compliance with SLAs.<\/p>\n<\/div>
- <\/i><\/span>\n
Kyocera Hardware<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
KFS Monitoring<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
cloud services<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Managed Services<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
predictive maintenance<\/p>\n<\/div><\/li><\/ul>
<\/span><\/div><\/div><\/div><\/div><\/div>THE SOLUTION<\/strong><\/h6><\/div>Active implemented an integrated Managed Print Services (MPS) solution with centralized management of MFP A3 devices and nationwide support through a centralized help desk. Through the KFS platform, real-time monitoring, reports and automated alerts are provided for continuous monitoring of the infrastructure. <\/p>\n<\/div>
<\/span><\/div>At the same time, automated consumables and predictive maintenance procedures were implemented for maximum availability and minimization of failures. The infrastructure was designed with high security standards, without direct access of the devices to the open internet. <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Key Facts<\/strong><\/h4><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/i>\u20ac12.9 million.
<\/strong><\/h5><\/div><\/div><\/div>Total budget<\/p>\n<\/div><\/div><\/div>
<\/i>2.000 points<\/strong><\/h5><\/div><\/div><\/div>Nationwide coverage<\/p>\n<\/div><\/div><\/div>
<\/i>2,187 MFP’s<\/strong><\/h5><\/div><\/div><\/div>Printing, scanning, copying<\/p>\n<\/div><\/div><\/div>
<\/i>KFS<\/strong><\/h5><\/div><\/div><\/div>Cloud support & monitoring<\/p>\n<\/div><\/div><\/div>
<\/i>89 days<\/strong><\/h5><\/div><\/div><\/div>Installation time<\/p>\n<\/div><\/div><\/div>
<\/i>10 members<\/strong><\/h5><\/div><\/div><\/div>of the project management team<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
The operational impact<\/b><\/h4><\/div><\/div><\/div><\/i>Foreseeable operating costs<\/strong><\/h5><\/div><\/div><\/div>Full control and transparency throughout the network<\/p>\n<\/div><\/div><\/div>
<\/i>High availability<\/strong><\/h5><\/div><\/div><\/div>Continuous operation and immediate response<\/p>\n<\/div><\/div><\/div>
<\/i>Enhancing productivity<\/strong><\/h5><\/div><\/div><\/div>Reliable equipment and fewer interruptions<\/p>\n<\/div><\/div><\/div>
<\/i>Central visibility<\/strong><\/h5><\/div><\/div><\/div>Real-time data and analytical reports<\/p>\n<\/div><\/div><\/div>
<\/i>Safety & Compliance<\/strong><\/h5><\/div><\/div><\/div>High level of cyber security and data protection<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>ABOUT THE PROJECT<\/strong><\/h2><\/div>Enterprise MPS Infrastructure for Nationwide Public Services<\/h4><\/div>We are building infrastructure that supports society and enhances the efficiency of the public sector.<\/p>\n<\/div>
Talk to an expert<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
As the largest insurance organization in the country, e-EFKA requires a reliable and secure printing and document management environment, with full coverage throughout the country and strict compliance with SLAs.<\/p>\n<\/div>
- <\/i><\/span>\n
Kyocera Hardware<\/p>\n<\/div><\/li>
- <\/i><\/span>
\nKFS Monitoring<\/p>\n<\/div><\/li>
- <\/i><\/span>
\ncloud services<\/p>\n<\/div><\/li>
- <\/i><\/span>
\nManaged Services<\/p>\n<\/div><\/li>
- <\/i><\/span>
\npredictive maintenance<\/p>\n<\/div><\/li><\/ul>
<\/span><\/div><\/div><\/div><\/div><\/div>THE SOLUTION<\/strong><\/h6><\/div>
Active implemented an integrated Managed Print Services (MPS) solution with centralized management of MFP A3 devices and nationwide support through a centralized help desk. Through the KFS platform, real-time monitoring, reports and automated alerts are provided for continuous monitoring of the infrastructure. <\/p>\n<\/div>
<\/span><\/div>At the same time, automated consumables and predictive maintenance procedures were implemented for maximum availability and minimization of failures. The infrastructure was designed with high security standards, without direct access of the devices to the open internet. <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Key Facts<\/strong><\/h4><\/div>
<\/div><\/div><\/div><\/div><\/div><\/div><\/i>\u20ac12.9 million.
<\/strong><\/h5><\/div><\/div><\/div>Total budget<\/p>\n<\/div><\/div><\/div>
<\/i>2.000 points<\/strong><\/h5><\/div>
<\/div><\/div>Nationwide coverage<\/p>\n<\/div><\/div><\/div>
<\/i>2,187 MFP’s<\/strong><\/h5><\/div>
<\/div><\/div>Printing, scanning, copying<\/p>\n<\/div><\/div><\/div>
<\/i>KFS<\/strong><\/h5><\/div>
<\/div><\/div>Cloud support & monitoring<\/p>\n<\/div><\/div><\/div>
<\/i>89 days<\/strong><\/h5><\/div>
<\/div><\/div>Installation time<\/p>\n<\/div><\/div><\/div>
<\/i>10 members<\/strong><\/h5><\/div>
<\/div><\/div>of the project management team<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
The operational impact<\/b><\/h4><\/div>
<\/div><\/div><\/i>Foreseeable operating costs<\/strong><\/h5><\/div>
<\/div><\/div>Full control and transparency throughout the network<\/p>\n<\/div><\/div><\/div>
<\/i>High availability<\/strong><\/h5><\/div>
<\/div><\/div>Continuous operation and immediate response<\/p>\n<\/div><\/div><\/div>
<\/i>Enhancing productivity<\/strong><\/h5><\/div>
<\/div><\/div>Reliable equipment and fewer interruptions<\/p>\n<\/div><\/div><\/div>
<\/i>Central visibility<\/strong><\/h5><\/div>
<\/div><\/div>Real-time data and analytical reports<\/p>\n<\/div><\/div><\/div>
<\/i>Safety & Compliance<\/strong><\/h5><\/div>
<\/div><\/div>High level of cyber security and data protection<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>ABOUT THE PROJECT<\/strong><\/h2><\/div>
Enterprise MPS Infrastructure for Nationwide Public Services<\/h4><\/div>
We are building infrastructure that supports society and enhances the efficiency of the public sector.<\/p>\n<\/div>
Talk to an expert<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div> - <\/i><\/span>