CASE STUDY

Nationwide Managed Document Infrastructure
Critical Public Services

Active implemented one of the largest Managed Print Services projects in Greece for e-EFKA, providing centrally managed document infrastructure with nationwide coverage, real-time monitoring and strict SLA support.

EFKA digital transformation

THE CHALLENGE

As the largest insurance organization in the country, e-EFKA requires a reliable and secure printing and document management environment, with full coverage throughout the country and strict compliance with SLAs.

  • Kyocera Hardware

  • KFS Monitoring

  • cloud services

  • Managed Services

  • predictive maintenance

Kyocera Logo
THE SOLUTION

Active implemented an integrated Managed Print Services (MPS) solution with centralized management of MFP A3 devices and nationwide support through a centralized help desk. Through the KFS platform, real-time monitoring, reports and automated alerts are provided for continuous monitoring of the infrastructure.

Public sector IT infrastructure

At the same time, automated consumables and predictive maintenance procedures were implemented for maximum availability and minimization of failures. The infrastructure was designed with high security standards, without direct access of the devices to the open internet.

Key Facts

€12.9 million.

Total budget

2.000 points

Nationwide coverage

2,187 MFP’s

Printing, scanning, copying

KFS

Cloud support & monitoring

89 days

Installation time

10 members

of the project management team

The operational impact

Foreseeable operating costs

Full control and transparency throughout the network

High availability

Continuous operation and immediate response

Enhancing productivity

Reliable equipment and fewer interruptions

Central visibility

Real-time data and analytical reports

Safety & Compliance

High level of cyber security and data protection

Public sector IT infrastructure

ABOUT THE PROJECT

Enterprise MPS Infrastructure for Nationwide Public Services

We are building infrastructure that supports society and enhances the efficiency of the public sector.

Related solutions

Data Center & Networking
Managed Services
Cybersecurity
ICT Solutions