CASE STUDY

Enterprise Device-as-a-Service
Built for Financial Operations

Active delivers comprehensive Device-as-a-Service solutions for the National Bank of Greece, managing more than 6,000 devices nationwide. The service includes staging, centralized device management, and high-level SLA-based support.

NBG Enterprise Device-as-a-Service

Key Facts

4.500+

Notebooks

1.500+

Desktops

6.000+

Managed Devices

Nationwide

Coverage

24h

SLA coverage in Attica

48h

SLA coverage across regional Greece
Device as a Service
NBG Enterprise Device-as-a-Service

  • High-reliability devices

  • Full device lifecycle management

  • Centralized asset monitoring and management

  • Predictable OPEX model for improved financial planning

Staging & Configuration
NBG Enterprise Device-as-a-Service Staging Configuration

  • Staging & and imaging at Active’s facilities.

  • Installation of operating systems & and applications.

  • Configuration according to NBG’s requirements

  • Quality control & and asset tagging

Nationwide Deployment
nbg enterprise Nationwide Deployment

  • Delivery & and installation across Greece

  • Organized supply chain and logistics

  • Coordination with the branch and service network

  • Fast & and secure delivery

High SLA Support
nbg enterprise High SLA Support

  • 24-hour response time for Attica within SLA

  • 48-hour response time for the rest of Greece

  • On-site support and troubleshooting

  • Rapid device replacement & and parts management.

Centralized Management
nbg enterprise Centralized Management

  • Centralized device fleet management

  • Health and performance & monitoring

  • Reporting, insights & and compliance

  • Data security & and corporate governance policies.

The operational impact

Unified and efficient management of thousands of devices.

Reduction of operational costs and complexity.

Rapid deployment and replacement of equipment.

Standardized, secure and modern workplace environment

High availability and business continuity

Continuous renewal of technology equipment

Reliable support with strict SLAs

Trusted partner with nationwide presence

NBG Enterprise Device-as-a-Service Solution

Active serves as a strategic partner for the National Bank of Greece, delivering comprehensive Device-as-a-Service solutions that ensure reliability, speed and consistency across the entire network.

Project Overview, NATIONAL BANK

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